Frequently asked questions
General Enquiries
What is Padel?
Padel is a fun and social racket sport played in doubles on an enclosed court. It combines elements of tennis and squash and is easy for beginners to learn.
I’ve never played padel before. Can I still play?
Absolutely. Padel is beginner friendly and easy to learn. Many players try padel for the first time at G4P through social sessions, coaching or open matches on Playtomic. The Intro to Padel session is a great way to start.
Do I need to be a member to play at G4P?
No. Anyone can book courts and play at G4P. Membership simply provides additional benefits such as priority bookings and discounted court rates.
Do you provide racquets and balls?
Yes. Rackets are available for hire at the club for $7 per racket.
We also sell tubes of padel balls at reception.
None of my friends play, can I still join?
Yes. Padel is a very social sport. You can join group coaching sessions, social events or open matches through the Playtomic app and easily meet other players.
What are the rules of padel?
Padel scoring is similar to tennis, but players can also use the glass walls during rallies.
Watch this short explainer video: https://youtu.be/NX-68fxhL_4
How many players are on court?
Padel is meant to be played 2 vs 2 (doubles), but you can also have fun 1 vs 1.
Are padel balls the same as tennis balls?
They look similar but are not the same. Padel balls have slightly lower pressure and bounce less to suit the smaller court.
Please do not use tennis balls, as they can damage both the racket and the court surface.
Bookings & Playtomic
How do I book a court?
All bookings are made through the Playtomic app:
https://app.playtomic.io/
Select your club, choose a time and invite players to join your match.
How far in advance can I book a court?
Courts can be booked up to 2 weeks in advance. If you need to book for an specific event please contact us and we will sort it out for you.
What is the cancellation policy?
Bookings must be cancelled through Playtomic at least 24 hours before the scheduled time.
What happens if it rains?
If rain affects your booking, we will reschedule, credit or refund the session.
How much should I pay for an event pass?
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How much does it cost to play?
Off-peak (Weekdays before 4pm)
$65 per hour per court
Peak (Evenings & Weekends)
$85 per hour per court
Courts are usually shared by 4 players.
Example (1 hour):
Off-peak: $16.25 per player
Peak: $21.25 per player
Coaching and Lessons
Do you offer coaching sessions?
Yes. We offer private lessons and group coaching sessions for players of all levels. Sessions can be booked through the Playtomic app.
How do I know my playing level?
We use a G1–G5 level system, aligned with Playtomic ratings, to help players find the right matches, leagues and coaching programs. Check the Resources page on our website to learn more.
Memberships
Do you offer memberships?
Yes. We offer the G4P Day Pass membership.
Membership includes:
• Free weekday court bookings before 4pm (Mon–Fri)
• The member does not pay their share during eligible times
• Other players pay their normal share
Memberships are venue-specific and exclude peak times. (Check Membership Page)
Do you offer Corporate Memberships?
Yes. G4P offers corporate memberships designed for businesses and teams who want to play regularly, host clients or organise team sessions.
Corporate memberships include reserved court time, equipment and access to corporate events, with different packages depending on your team’s needs.
For more information, please contact our team or visit the Host with us page.
Events and Tournaments
How do I join the G4P League?
League registrations open periodically throughout the year. You can join by registering through Playtomic or through announcements from the club.
Do you organise tournaments?
Yes. G4P hosts regular club tournaments, championships and special events, as well as larger competitions throughout the year.
Can we partner with G4P for an event?
Yes, we do it all the time. We’re always looking for long-term partnerships that help us bring great experiences to the G4P community.
From brand activations to fitness collaborations and social events, we love creating moments that bring people together. With us there’s always something happening at the club, from Padel & Pilates to Run & Rally and other community events.
If you’re interested in partnering with us, get in touch with our team to explore ideas together.
Corporate and Private Hire
Can I host an event at G4P?
Yes. We host corporate events, birthdays and private functions at our clubs. Check the ‘Host with us’ page and get in touch with our team to discuss availability and event packages.
Do you offer corporate memberships?
Yes. G4P offers corporate memberships designed for businesses and teams who want to play regularly, host clients or organise team sessions.
Corporate memberships include reserved court time, equipment and access to corporate events, with different packages depending on your team’s needs.
For more information, please contact our team or visit the Host with us page.
Can I book the entire club for my company?
Yes. Depending on availability, companies can reserve all courts for private events or exclusive use of the club. This is a great option for large corporate events, team-building sessions or client entertainment.
Please contact our team to discuss availability, group size and event options.
Can I bring my own food and drinks?
You are welcome to bring your own food and soft drinks.
As we are a licensed venue, BYO alcohol is not permitted.
Locations & Facilities
What are the opening hours?
Docklands
Monday–Friday: 8:00am – 12:00am
Weekends: 8:00am – 11:00pm
Richmond
Monday–Friday: 8:00am – 10:00pm
Weekends: 8:00am – 9:00pm
Is there parking available?
Docklands
Free parking is available at the venue.
Richmond
Parking is available at Vic Gardens Shopping Centre, a short walk from the club.
Do you have toilets and changing rooms?
Docklands Club has toilets and changing rooms with showers included.
Our Richmond club does not have its own toilets or changing rooms. Public facilities are located inside Victoria Gardens Shopping Centre, a 30-second walk from the club.
Please contact our team to discuss availability, group size and event options.
